Terms & Conditions
Last updated: October 2025
Welcome to Zentrix Assist. By accessing or using our website and services, you agree to the following terms and conditions. Please read them carefully.
1. Services
Zentrix Assist provides Virtual Assistant (VA) services, which may include but are not limited to: administrative support, customer service, scheduling, research, and other agreed-upon tasks.
2. Use of Website
You agree to use this website only for lawful purposes. You may not use it in a way that could damage the website, impair availability, or interfere with other users’ access.
3. Client Responsibilities
Provide clear and accurate instructions for tasks.
Supply any necessary access, materials, or tools to complete the work.
Ensure that tasks requested are legal and ethical.
4. Payments
Payment terms will be agreed upon before work begins (e.g., hourly, per project, or package rates).
Invoices must be paid within the date agreed upon.
Late payments may result in delayed services or additional fees.
5. Cancellations & Refunds
Please refer to our Refund Policy page
6. Confidentiality
Zentrix Assist respects your privacy. Any sensitive information shared for task completion will be kept confidential and not disclosed to third parties without your consent, except as required by law.
7. Limitation of Liability
While we aim to provide accurate and timely services, Zentrix Assist will not be liable for any indirect, incidental, or consequential damages arising from the use of our services.
8. Termination of Services
We reserve the right to refuse or terminate services if a client engages in abusive, unethical, or unlawful behavior.
9. Changes to Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page with the updated date.
10. Contact
If you have questions about these Terms, please contact us at:
